Sales Man / Sales Lady

REF 1682629

02.12.2024 | Abu Dhabi | full time

Description: Provide excellent service to the customer both internal and external
• Follow and adhere to the Customer Service Charter
• Manage refunds within business policy to ensure the customer is satisfied and will return
• Actively recruit customers to the database
• Focus on customer conversion through communication and interaction to help the customer find what they need
• Ensure the store is always set up to a high standard for our customers
• Is an expert fitter and can fit by tape measure and by eye
• Think customer in everything you do
• Ensure all sales and conversion targets are met and exceeded
• Minimise stock loss and constantly look for ways of reducing costs and improving profitability
• Proactively look for ways to decrease costs and drive efficiencies and communicate these to their Line Manager
• Assist in monthly stock takes
• Ensure product presentation is as per the brand guidance and is always to a high standard
• Ensure self is up to date on the full product offering and can talk confidently about the product production, style, sizing and brand history
• Advise on bestselling items, slow sellers and missing product opportunities to their Line Manager
• Ensure a high delivery of execution of retail and visual standards in store
• Ensure full compliance and adherence of self to the company policies and procedures
• Constant communication to Line Manager on factors influencing service and sales

Requirements: Male/ Female
Min Sales exp 2 years
Language skills
Shop supervising skills
Product display/ stock update
Software skills
Basic accounting skills