Biomedical Engineer

REF 1663712
06.11.2024 | Dubai | full time
General
Location: Dubai
Occupancy: full time
Description
We are looking for an inventive Biomedical Engineer to join our team, in order to develop pioneering biomedical technology. Your responsibilities will include working closely with professionals such as life scientists, chemists, and medical scientists to research the engineering aspects of biological systems. Your expertise in both engineering and biology will enable you to develop technological solutions to complex medical problems.

To be successful as a Biomedical Engineer you must be able to develop advanced healthcare technology and be able to advise others on how to use the technology effectively.
Requirements
Summary

Responsible for technical support in the country and guarantee the service level provided to customers in preventive maintenance, repair calls, emergency support as well as adequate technical know-how support to sales activities.

Your Responsibilities

Coordinate with Service Manager and Project Lead regarding planned system installations and carry out installations as per Roche standards

Carry out preventive maintenance and repair of systems as per Roche standards

Ensure all documentation of installations, Preventive maintenance, repairs, modifications and other activities are recorded in a timely and accurate manner in CRM software

Ensure reports and necessary documentation for all activities are provided to various stakeholders at customer site as per their policies

Ensures coverage and support in line with agreements with customers

Escalate technical issues, PRI/PSI to appropriate internal stakeholder and follow up for closure

Conduct basic maintenance training as per Roche standards to ensure customer is able to troubleshoot and maintain the instrument appropriately

Forecast spare parts of systems for line of expertise

Being up to date with all new information regarding products

Perform timely mandatory upgrades/ modifications for assigned systems

Proficiently use all available e services for proactive support and communicate benefits to all external stakeholders

Compliance

You are expected to adhere through your conduct to all applicable laws and regulations as well as to the high integrity standards as set forth by Roche.

Who You Are

You hold a Bachelor’s degree in Biomedical/Electrical Engineering or Electronics

You have at least 3 years of experience as a biomedical Engineer or laboratory related field

You have hand-on working experience with Roche analyzers or lab systems including Serum Work Area (SWA) product line

You have strong problem solving skills, and are able to demonstrate advanced troubleshooting technique on biomedical equipment

You are able to provide technical leadership

You are customer focused and solution oriented

You are confident and able to work independently with minimum supervision

You are mobile and flexible

You are compliant with Roche corporate values of integrity, courage, and passion

You are committed to excellence in service beyond the usual normal working hours and conditions

You are fluent in English language both spoken and written. Arabic is a plus, or any spoken language in the market
Provisions
Salary: to be discussed
Publisher
recruitment agency
50 - 200 employees