Medical Secretary

REF 1657911

30.10.2024 | Dubai | full time

Description: We are looking for a medical secretary to be responsible for administrative duties within our facility. You will be in charge of handling patient schedules, taking phone calls, and ensuring that patients receive excellent customer service overall. You will also be assisting with managing medical billing when necessary.

Medical Secretary Schedule, reschedule, and cancel appointments.
Take phone calls from patients, labs, and physicians.
Documents in telephone notes and assigns to proper staff.
Ensure health care patients receive excellent customer service.
Update management on physician schedule changes for vacations, meetings, etc.
Check voicemails and respond to phone calls.
Contact patients and schedule overdue appointments.
Call patients to remind them of upcoming appointments.
Comply with office policy and procedures.
Assist in managing medical billing.

Requirements: High school diploma or GED certificate
Experience in a medical setting preferred
Knowledge of medical terminology
Basic computer proficiency
Friendly demeanor
Flexibility to work various shifts, including weekends and holidays

Provisions: Salary: to be discussed; Residence visa provided; Medical insurance provided