Medical Secretary
REF 1741375
20.02.2025 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- Medical secretaries take patients basic medical histories, arrange for patients to be hospitalized, and process insurance payments. They also prepare articles and reports and transcribe dictation for physicians and other medical workers. They are sometimes known as a medical receptionist, medical administrative assistant, hospital unit secretary,
We are looking for a medical secretary to be responsible for administrative duties within our facility. You will be in charge of handling patient schedules, taking phone calls, and ensuring that patients receive excellent customer service overall. You will also be assisting with managing medical billing when necessary.
To be successful in this role, you will need prior experience in handling electronic medical records. Proficiency in Microsoft Office applications such as Word and Excel is also a huge advantage.
Duties/Responsibilities:
> Greets visitors, ascertains purpose of visit, and directs them to appropriate staff.
> Interviews patients to complete documents, case histories, and forms such as intake and insurance forms. Compiles and records medical charts, reports, and correspondence using a computer and various software programs. Transmits correspondence and medical records by mail, email, or fax.
> Schedules and confirms patient diagnostic appointments, surgeries, and medical consultations.
> Answers telephones and direct calls to appropriate staff.
> Receives and routes messages and documents such as laboratory results to appropriate staff.
> Operates office equipment such as voicemail messaging systems, and uses word processing, spreadsheet, and other software to prepare reports, invoices, financial statements, letters, case histories, and medical records.
> Maintains medical records, technical library, and correspondence files.
Performs various clerical and administrative functions such as ordering and maintaining an inventory of supplies.
- Requirements
- Requirements and skills
Proven experience as a medical secretary or similar administrative position
Knowledge of medical terminology, regulations and medical office procedures; knowledge of medical coding is strongly desired
Experience processing insurance claims
Familiarity with basic bookkeeping
Knowledge of MS Office, databases and EHR systems
Outstanding communication skills
Patience and discretion
Organizational and multitasking skills
High school diploma; additional training in Medical Administration is a plus
- Provisions
- Salary: to be discussed
- Employment visa provided
- Transportation
- Accommodation provided
- Publisher
- direct employer
- up to 50 employees