Veterinarian
RENEWED: 18 hours ago
REF 1740467
19.02.2025 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- We are seeking a qualified and compassionate Veterinarian to join our clients team, a leading insurance provider in the UAE.
Key Responsibilities:
1. Aftersales Support:
• Assist customers with post-policy inquiries and ensure a seamless aftersales experience.
2. Claims Handling:
• Evaluate and process pet health insurance claims, including assessing medical records for pre-existing conditions.
• Provide accurate and timely resolutions for claims-related queries.
3. Customer Guidance:
• Respond to customer calls and emails, offering expert advice on pet health and wellness.
• Educate pet parents on best practices for preventive care and treatment options.
4. Pre-Existing Condition Assessment:
• Review and assess pets medical histories to determine eligibility for insurance coverage.
5. Event Representation:
• Act as a company representative at pet-related events, offering veterinary insights and engaging with the community.
6. Collaboration:
• Work closely with internal teams to develop pet care resources and ensure customer satisfaction.
- Requirements
- Qualifications:
• Doctor of Veterinary Medicine (DVM) or equivalent certification.
• Licensed veterinarian with clinical experience (preferred).
• Strong communication and interpersonal skills.
• Customer-focused with a passion for helping pet parents.
• Knowledge of pet insurance policies and claims processes (preferred, training available).
• Ability to attend and participate in events, with occasional travel required.
- Provisions
- Salary: to be discussed
- Employment visa provided
- Transportation provided
- Housing provided
- Medical insurance provided
- Publisher
- direct employer
- 51 - 200 employees