Operations Manager

REF 1675893

23.11.2024 | Dubai | full time

Description: • Works with General Manager and Board of Directors to execute vision and operating plans
• Partners closely with Chalhoub services teams on a day to day basis
• Designs and implements efficient and effective policies that contribute to a strong operational culture and ensures optimal customer and partner experience
• Manages outside counsel and works with the Board and JV partners to ensure that contractual obligations are being met
• Builds the operational infrastructure to support stores operations and supply chain management
• Shares responsibility for IT/POS solutions for the organization
• Owns the relationship with JV partners to managing compliance of licensing agreements
• Oversees HR and benefits for store and corporate employees, ensuring the development of a healthy culture that promotes diversity and transparency across all levels of the organization
• Manages warehouse operations and inventory management. Ensuring that stores have the right products at the right time and that online orders are processed in in a timely manner
• Sets up and oversees customer and partner support processes