Guest Service Manager
NEW
REF 1802935
19 hours ago | Fujairah | full time
- General
- Location: Fujairah
- Occupancy: full time
- Description
- Guest relations managers are responsible for maintaining open lines of communication between staff and guests. Management. This includes overseeing other guest relations team members, including receptionists, concierges, housekeepers, and wait staff. This also involves assessing employee performance.
- Requirements
- Guest Service Manager Requirements:
High school diploma or GED required.
Bachelor’s degree in business administration, hospitality management, or hotel management.
The ability to speak, read, and write the language used in the workplace and knowledge of one or more additional languages is preferred.
A minimum of 2-5 years’ front desk experience as a hotel manager is preferred.
Proficiency in Excel, PowerPoint, and Microsoft Word and hospitality software.
A proven track record of being able to lead a team and to multitask.
Flexibility and a willingness to work beyond scheduled hours, including on weekends.
An ability to identify areas in need of change or improvement to offer guests an excellent hotel experience.
Understanding of and compliance with hotel policies and regulations and communicating these clearly to the staff.
Reporting on daily operations in a timely manner.
- Provisions
- Salary: to be discussed
- Employment visa
- Medical insurance provided
- Publisher
- recruitment agency
- 50 - 200 employees