NEW
REF 1786961
20 hours ago | Fujairah | full time
General
Location: Fujairah
Occupancy: full time
Description
Customer Service Representative


Job Purpose:

Priority Banking manages Affluent/Executive banking customer relationships, providing a full range of products and services to meet their needs. Priority Banking is a unit within the Consumer Wealth Management division and manages a portfolio as per PRB threshold.


To provide consistently an excellent service to all PRB customers for their banking needs. The objective is to improve customer profitability and loyalty to the bank through such service.


Qualifications

Specifications

A. Education:

University Degree in Business or Finance will be more preferable.
B. Experiences:

1-2 years of work experience, preferably in a processing/back office/Customer Services function within the Bank.
C. Knowledge & Skills:

Experience in Finacle, Fin One, MS Excel and MS office
D. Behavioral Competencies:

Excellent communication and presentation skills interpersonal skills are essential for this role.
English, while knowledge of regional languages is of advantage.


Requirements
• Bachelor’s degree in field of Marketing, Sales, Business Administration or other related field.
• Proven work experience on same field or sales and marketing field with at least minimum of 1 year related experience.
• Basic knowledge and techniques on B2B Marketplace / platforms
• Excellent organizational and time management skills
• Excellent communication skills
• Proficient and Excellent skill in Microsoft office tools such as, word, excel, outlook, and power point
• Ability to Manage stressful situations and strict deadlines
• Willing to work for long time hours if needed and necessary
• Ability to work, collaborate and coordinate with other departments
• Highly motivated and holding positive attitude and high level self esteem.
Provisions
Salary: to be discussed
Accommodation provided
Publisher
recruitment agency
50 - 200 employees