NEW
REF 1674288
12 hours ago | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- To join : immediately
- Description
- We are looking for a Customer Service Assistant that will be able to adhere to the following;
• Handling all incoming customer queries and questions
• Providing the appropriate service and information or referring clients to another department
• Referring problematic issues that they cannot solve to management
• Resolving customer complaints and issuing refunds as needed
• Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
• Providing quotations and checking product availability
• Handling payment transactions
• Adhering to a company’s policies and procedures at all times when assisting customers
- Requirements
- Outstanding interpersonal and negotiation skills.
Proficient in computers and MS office software.
Excellent written and verbal communication skills.
- Provisions
- Salary: to be discussed
- Medical insurance
- Publisher
- direct employer
- up to 50 employees