NEW
REF 1724970
27 hours ago | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- Handling all incoming customer queries and questions
Providing the appropriate service and information or referring clients to another department
Referring problematic issues that they cannot solve to management
Resolving customer complaints and issuing refunds as needed
Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
Providing quotations and checking product availability
Handling payment transactions
Adhering to a company’s policies and procedures at all times when assisting customers
- Requirements
- High school diploma or GED.
A minimum of one years vocational training may be advantageous.
Certification, such as Certified Medical Assistant or similar, may be advantageous.
Administrative experience and basic knowledge of medical terminology.
Experience with electronic medical records (EMR) and scheduling skills.
Basic computer skills, attention to detail, and organizational skills.
Excellent customer service and communication skills.
- Provisions
- Salary: to be discussed
- Residence visa provided
- Medical insurance
- Publisher
- direct employer
- 50 - 200 employees