RENEWED: 9 hours ago
REF 1670306
15.11.2024 | Sharjah | full time
- General
- Location: Sharjah
- Occupancy: full time
- Description
- he Customer Service Executive is responsible for providing excellent customer service to customers via phone, email, and chat. This includes resolving customer issues, answering customer questions, and providing customer support.
Responsibilities:
• Provide excellent customer service to customers via phone, email, and chat.
• Resolve customer issues in a timely and efficient manner.
• Answer customer questions in a clear and concise manner.
• Provide customer support to customers.
• Escalate customer issues to the appropriate level as needed.
• Maintain accurate records of customer interactions.
• Track customer satisfaction levels.
• Other duties as assigned.
Benefits:
• Competitive salary and benefits package.
• Opportunity to work in a fast-paced and dynamic environment.
• Chance to make a real difference in the lives of customers.
- Requirements
- • Bachelor’s degree in business administration or a related field.
• 2+ years of experience in a customer service role.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Ability to handle customer complaints in a professional manner.
• Ability to work under pressure and meet deadlines.
- Provisions
- Salary: to be discussed
- Employment visa provided
- Transportation provided
- Housing provided
- Medical insurance provided
- Publisher
- direct employer
- 51 - 200 employees