CUSTOMER SERVICE SUPERVISOR JOBS IN ABU DHABICUSTOMER SERVICE SUPERVISOR JOBS IN ABU DHABI

Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required. Training staff in areas of customer service and company policies. Managing cashier coverage and customer flow to ensure proficient customer service.

Investigate customers problems and find solutions Communicate with customers via phone, email, or letter Hire, train, and terminate customer service agents Provide scripts to read from during phone calls Handle major incidents that cannot be resolved by agents.