CUSTOMER SERVICE MANAGER JOBS IN UAECUSTOMER SERVICE MANAGER JOBS IN UAE

Customer Service Managers, or Client Service Managers, are responsible for overseeing teams of customer service representatives. Their primary duties include answering customer questions and resolving problems, setting team goals, monitoring progress, onboarding and training staff members.

Customer service manager responsibilities and duties Compiling and analyzing data to measure performance. Reporting on department performance to upper management. Conducting market research to stay up to date on trends. Overseeing day-to-day operations of the customer service team.