REF 1740792
20.02.2025 | Abu Dhabi | full time
- General
- Location: Abu Dhabi
- Occupancy: full time
- Description
- We are looking for a customer-oriented service representative.
Responsibilities
Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
- Requirements
- High school diploma or GED.
A minimum of one years vocational training may be advantageous.
Certification, such as Certified Medical Assistant or similar, may be advantageous.
Administrative experience and basic knowledge of medical terminology.
Experience with electronic medical records (EMR) and scheduling skills.
Basic computer skills, attention to detail, and organizational skills.
Excellent customer service and communication skills.
- Provisions
- Salary: to be discussed
- Employment visa provided
- Accommodation
- Publisher
- direct employer
- up to 50 employees