NEW
REF 1742491
14 hours ago | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- Answering phone calls and emails and delivering messages to staff members.
Greeting patients and visitors, answering basic questions, and directing them to the correct departments.
Maintaining patient records and updating their medical data, both manually and electronically.
Organizing the paperwork and opening files for new patients.
Verifying patients insurance information.
Assisting Doctors with patient examinations, as needed.
Collecting and documenting patients basic health information, including height, weight, and vital signs, for the Doctors to review during examinations.
Recording Doctors orders regarding patient care and scheduling the appointments.
Tracking inventory and ordering supplies.
Maintaining employee timesheets and attendance records.
- Requirements
- The ability to actively listen to customers so they can adequately gauge and address their needs
Excellent verbal communication skills to clearly share and relay information
Computer literacy, including knowledge of relevant software packages, such as CRM systems
The ability to remain calm and polite when dealing with complaints or challenging clients
Strong problem-solving skills to determine the best possible solutions for client issues
Good command of the English language
Presentable appearance and good hygiene in customer-facing environments
- Provisions
- Salary: to be discussed
- Publisher
- direct employer
- more than 200 employees