NEW
REF 1742037
26 hours ago | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- The Customer Service Executive is responsible for providing excellent customer service to customers via phone, email, and chat. This includes resolving customer issues, answering customer questions, and providing customer support.
Responsibilities:
• Provide excellent customer service to customers via phone, email, and chat.
• Resolve customer issues in a timely and efficient manner.
• Answer customer questions in a clear and concise manner.
• Provide customer support to customers.
• Escalate customer issues to the appropriate level as needed.
• Maintain accurate records of customer interactions.
• Track customer satisfaction levels.
• Other duties as assigned.
Benefits:
• Competitive salary and benefits package.
• Opportunity to work in a fast-paced and dynamic environment.
• Chance to make a real difference in the lives of customers.
- Requirements
- A customer service executive (CSE) is a professional who handles customer inquiries, issues, and complaints for a company. They are often the first point of contact for customers and are responsible for creating a positive impression for the organization.
- Provisions
- Salary: to be discussed
- Residence visa provided
- Transportation
- Medical insurance
- Accommodation provided
- Publisher
- recruitment agency
- up to 50 employees