Perform key reception functions, answering phones and greeting visitors to the office: screen calls and visitors to determine nature of request or problem; refer to appropriate staff member or College office; take messages; make appointments; take standard information for billing, administrative or .
1 Act as the point of contact between the DM and internal/external clients
2 Screen phone calls, importance call analysis and distribute correspondence with DM
3 Handle requests and queries appropriately, screening from down stream
4.
a person whose job is to support an executive, group, department, or organization especially by handling administrative tasks (such as data entry, correspondence, filing, and scheduling appointments.
The Customer Service Executive is responsible for providing excellent customer service to customers via phone, email, and chat This includes resolving customer issues, answering customer questions, and providing customer support.
Administrative Assistants are responsible for many clerical tasks to ensure the staff can communicate and work efficiently. Their job involves answering phone calls, greeting visitors, distributing mail, and preparing communications.
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